PRIVACY
When you use this website, I automatically collect the following information:
- Your IP address, login information, browser type and version, time zone setting, geolocation data, operating system details.
- URL click-streams, products/services viewed, page response times, download errors, duration of stay on pages, actions taken.
- As a customer, I collect additional information provided by you:
- Contact Details – Your name, address, phone numbers, email address.
- Information about products and services you’ve purchased or inquired about.
If you use my service, I will need you to provide personal information to me. I will not disclose that information to any third party.
Under the General Data Protection Regulation (GDPR) and The Data Protection Act 2018 (DPA), you possess various rights regarding your personal data, and this policy is designed to uphold these rights:
Right to be informed – Stay informed about the collection and use of your personal data.
Right of access – Request a copy of the information we hold about you.
Right of rectification – Correct inaccurate or incomplete data.
Right to be forgotten – Request erasure of your data in certain circumstances.
Right to restriction of processing – Restrict our processing under specific conditions.
Right of portability – Transfer your data to another organization.
Right to object – Object to certain types of processing, such as direct marketing. If you have concerns or wish to exercise your rights, please contact me and I will address the matter promptly. If not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
Legal Bases I have identified legal bases for data processing, including legitimate interests, consent, and contractual obligation.
I will process your data for specific reasons with legal bases:
- Orders & Quotes – Processing details for orders, fulfilling contractual obligations.
- Keeping This Website Running – Managing website access, personalizing experiences, and improving services.
- Improving The Website – Enhancing features, analyzing data, and optimizing site performance.
- Marketing Purposes – Sending information about products, services, and updates.
- Answering Queries & Customer Support – Responding to contact requests and queries.
- Preventing Fraud & Crime – Protecting business and accounts from illegal activities.
Storing and Sharing Your Data
I prioritize data security and take measures to safeguard and secure your data.
I will not sell your data. Legal requirements may necessitate sharing data in limited circumstances.
I retain personal data for as long as necessary, complying with legal obligations. Data may be retained for 7 years after it’s no longer necessary, with exceptions. At the end of the retention period, data is deleted or anonymized.
PAYMENT
Payment for services is taken on the day of the treatment provided. Payment can be made in cash or by debit/credit card.
INSURANCE
I am fully insured to practice with individuals on a one-to-one basis.
